September 2026 Cloud Release Notes

September 21, 2026 - Minor Release

SAML Authentication Supports Alternate Methods

SAML authentication now supports alternate authentication methods, including passkeys. Trustgrid no longer sends restrictive password-oriented authentication requirements by default, so identity providers can use the authentication method selected by the user. This applies to SAML identity providers generally, including Microsoft Entra ID.

September 17, 2026 - Major Release

Enhanced Search and Filtering for Operations Pages

The Flow Logs, Configuration Changes, Node Audits, and Authentication Logs pages have been upgraded with improved search, filtering, and export capabilities.

Flow Logs

• Source IP and Dest IP filters now accept multiple values and support wildcard patterns (e.g., 192.168.*, 10.*.1.*).
• New Source IP CIDR and Dest IP CIDR fields allow filtering by CIDR range (e.g., 172.16.0.0/16).

Configuration Changes

• The default time range is now Last 4w (previously 2 hours).
• The Clear button in the date range selector removes the time filter to show all available records.
• A new Advanced Search dialog provides multi-select filters for events, item types, IPs, user names, item IDs, and full text search.
• The Item Type column now links to the changed item in the portal when a link is available.
• Results can be exported to CSV with all matching records, not just the current page.

Node Audits

• A date range selector is now available (default Last 1w).
• A new Advanced Search dialog provides filters for event category, node, and full text search.
• Results can be exported to CSV.

Authentication Logs

• A date range selector is now available (default Last 1w).
• A new Advanced Search dialog provides multi-select filters for IPs, user IDs, and full text search.
• Results can be exported to CSV.

All Operations Pages

• A UTC/Local toggle on the date range selector lets you switch between UTC and local timezone for all displayed timestamps.
• CSV exports now use UTC timestamps for consistency.
• The date range selector now supports month-based ranges (1, 3, 6, and 12 months).

September 3, 2026 - Minor Release

Track and Reply to Support Requests in the Portal

Support requests submitted from the portal now open a tracked ticket with the Trustgrid Support Team instead of sending an email. Submitting a request no longer leaves you without a receipt or a way to check on it.

The Support Requests section now lists requests in two columns:

• Open Support Requests - requests Trustgrid is still working.
• Past Support Requests - requests that have been closed.

Each entry shows the subject, its current status, and when it was last updated. You see the requests you opened.

Select a request to read the full conversation, including messages from Trustgrid Support and any status changes. Reply from the request itself and click Send, or click Mark Ticket Resolved once the issue is addressed. Replies are attributed to your portal user account.

The request form is unchanged. It now opens from the Create Request button rather than sitting on the page.